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AI Beard Style & Color Try On – Privacy Policy

Last updated: November 2, 2026

This Privacy Policy explains how the AI Beard Style & Color Try On app (published by Nep Tech Pal Pvt. Ltd. on Google Play and by Bibek Acharya on the Apple App Store, together “we”, “us”) collects, uses, shares and retains information when you use the app. We do not require you to create an account, and we do not ask for your name.

1. Summary

  • The photo you choose is sent to our server and to our AI provider, Google (Gemini via Google Cloud Vertex AI), only to analyze your face shape and facial hair and create beard style and beard-color images for you.
  • The app asks for your permission before any photo is uploaded. You can withdraw it at any time in the app’s Settings.
  • Uploaded photos are not stored after processing. Generated images are deleted automatically from our servers within 30 days.
  • We never sell your photos or face data, and we never use them to identify you, for advertising or for tracking.

2. Information We Collect

2.1 Photos you choose

When you use an AI feature, you pick or take a photo of a face (and, optionally, a reference style photo). The photo is uploaded over an encrypted (HTTPS) connection so the result can be created.

2.2 Face data

To recommend styles, the AI estimates general facial features such as face shape and proportions from your photo. This is used only to create your result. It is not used for face recognition, biometric identification or to build a profile of you, and it is not linked to your identity.

2.3 Purchases

If you subscribe, Apple or Google handle payment. We receive only the purchase status (via RevenueCat) to unlock Pro features. We never see your card details.

2.4 Device, usage and diagnostic data

Like most apps, we and the services listed in section 4 receive technical data such as device model, operating-system version, app version, language, approximate (coarse) location derived from IP address, in-app events (for example “style generated”), crash and performance reports, and – only if you allow tracking – your device’s advertising identifier.

2.5 Support messages

If you email us, we receive your email address and whatever you include in your message.

3. Third-Party AI Processing (Google Gemini)

To analyze your face shape and facial hair and create beard style and beard-color images, the photo you choose is sent over an encrypted connection to our servers and processed by our AI provider, Google LLC, using Gemini models on Google Cloud Vertex AI. Google acts as our service provider (processor): it processes the image only to return the result to us, under the Google Cloud data processing terms, and does not use it to train its models. Our servers are hosted in the European Union (Hetzner, Germany); generated images are stored on Cloudflare R2.

We do not use your photo or face data to identify you, for advertising, or for tracking, and we never sell or rent it. You are asked for permission in the app before any photo is uploaded, and you can withdraw it in Settings. If you do not agree, the photo features will not upload anything, and the rest of the app still works.

4. Other Services We Use

We share only the data each service needs to work:

  • Google AdMob – shows ads to free users. Data: advertising identifier (only with your permission), coarse location from IP, device and ad-interaction data. Privacy policy
  • Meta (Facebook) SDK – measures installs and app events from our ad campaigns. Data: app events (such as app opened, purchase), device information; advertiser-ID collection is disabled. Privacy policy
  • PostHog – product analytics (which screens and features are used). Data: app events, device information, anonymous ID; session recording is turned off. Privacy policy
  • RevenueCat – manages subscriptions. Data: anonymous app user ID and purchase history. Privacy policy
  • Cloudflare – secure delivery and temporary storage of generated images. Data: generated images (deleted within 30 days), IP address. Privacy policy

5. Advertising and Tracking

Free users see ads from Google AdMob. Pro subscribers do not see ads. On iOS we ask for permission through Apple’s App Tracking Transparency prompt, and in the EEA, UK and Switzerland through Google’s consent form, before your advertising identifier is used for personalized ads. If you decline, you will still see ads, but they will be non-personalized. You can change this at any time in your device settings (iOS: Settings › Privacy & Security › Tracking). Your photos and face data are never used for advertising. We also use the Meta (Facebook) SDK to measure app installs from our ads; advertiser-ID collection is turned off in it.

6. Data Retention

  • Uploaded photos: processed in memory to create your result and not kept on our servers after processing.
  • Generated images: stored on our servers (Cloudflare R2) so the app can show them to you, and deleted automatically within 30 days of creation (some features delete them after 7 days). A copy stays in the app’s history on your device until you delete it or uninstall the app. Images you save to your photo library stay there under your control.
  • Google (AI provider): processes the photo only to return the result and does not keep it for training.
  • Face-shape results and style choices: kept in anonymous form (for example “oval face – style X generated”), not linked to you or to any photo, to monitor quality and improve recommendations.
  • Server logs (IP address, time, request status): kept only as long as needed for security and troubleshooting, normally no longer than 6 months, and never combined with your photos.
  • Analytics, crash, advertising and purchase data: kept by the services in section 4 according to their own retention settings (for analytics, up to 14 months).
  • Support emails: kept as long as needed to answer you, and no longer than 2 years.

7. Data Security

All data between the app and our servers is encrypted in transit (HTTPS). Access to servers and storage is restricted to authorized staff. No method of storage or transmission is 100% secure, but we work to protect your data.

8. Your Choices and Rights

  • Withdraw AI photo consent in the app’s Settings at any time.
  • Ask us to delete generated images earlier, or ask for access, correction or deletion of any data we hold, by emailing neptechpal355@gmail.com. Include the approximate date and time of use so we can find your images; we respond within 30 days.
  • Turn off tracking in your device settings, and manage push notifications in system settings.
  • Depending on where you live (for example under the GDPR or CCPA), you may also have the right to object, restrict processing, data portability, and to complain to your local data protection authority. We do not sell or share personal information for cross-context behavioral advertising, except advertising identifiers used by AdMob when you allow it.

9. Legal Basis (EEA/UK users)

We process your photo based on your consent, given in the app before upload. We process purchase data to perform our contract with you, and analytics, diagnostics and security data based on our legitimate interest in running a reliable app. Personalized ads use your consent.

10. Children

The app is not directed to children under 13 (under 16 in the EEA), and we do not knowingly collect their data. If you believe a child has used the app, contact us and we will delete the related data.

11. Changes

We may update this policy. The “Last updated” date above shows the latest version. Important changes will be announced in the app.

12. Contact

Questions or requests: neptechpal355@gmail.com (Nep Tech Pal Pvt. Ltd.).