Refund Policy
Welcome to Ai Photocraft, your one-stop shop for all things image manipulation! We understand that even with the magic of AI, things might not always go as planned, and you might need a helping hand. This policy outlines the different scenarios where we can assist you with refunds for our image manipulation services.
General Policy:
- Full Refunds: We offer full refunds within 7 days of purchase for unused edits. No questions asked!
- Partial Refunds: If you've requested an edit but haven't received the final results, we understand you might change your mind. We'll offer partial refunds based on the completion stage of your edit at the time of your request.
- No Refunds: Once your edit is completed and delivered, we cannot offer refunds due to the nature of the service. However, we're always happy to discuss any concerns you might have.
- Time Limit: All refund requests must be made within 7 days of your purchase. After that, we won't be able to process them.
Specific Scenarios:
- Technical Glitches: Technology hiccups happen! If you encounter a technical issue with the app that prevents you from using our service, don't hesitate to contact our support team. We'll investigate the issue and issue a full refund if it's on our end.
- Unhappy with Results: We pour our heart and code into creating stunning edits, but we know subjective preferences exist. If you're not thrilled with the final product, reach out to our support team within 7 days. We'll carefully review your request and might offer a partial refund or a credit towards future edits, depending on the situation.
- Accidental Purchases: We all make mistakes! If you accidentally purchase an edit you didn't intend to, contact our support team as soon as possible. We'll be happy to process a full refund as long as the edit remains unused.
- Subscription Cancellations: If you've subscribed to our services and decide to cancel before the next billing cycle, you'll receive a full refund for any unused edits included in your subscription. However, any edits already started or completed before cancellation won't be refunded.
How to Request a Refund:
To request a refund, simply contact our friendly support team through the app or by email at aiphotocraft@gmail.com. Be sure to include your order number, a clear description of the issue, and any relevant screenshots or attachments. We'll review your request promptly and respond within 5 business days.
Additional Information:
- This refund policy applies to all purchases made through the Ai Photocraft app.
- We reserve the right to modify this policy at any time without prior notice.
If you have any questions about this policy or anything else related to Ai Photocraft, please don't hesitate to contact our support team. We're always happy to help! Remember: We're committed to providing you with the best possible experience. If you encounter any issues or have any concerns, please don't hesitate to reach out. We're here to listen and help in any way we can. Happy editing!